Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency by Tom DeMarco is a well-regarded book in the field of management and organizational behavior first published in 2001.
DeMarco challenges the conventional wisdom that companies must maximize efficiency at all costs. He argues that an obsession with efficiency can lead to a work environment that lacks the slack necessary for innovation, flexibility, and the maintenance of employee well-being.
The book advocates for creating slack within organizations to allow for recovery, learning, and innovation. DeMarco suggests that by allowing some degree of slack, organizations can improve their adaptability, employee satisfaction, and ultimately, their long-term performance.
"Slack" is not just a critique of the relentless pursuit of efficiency but also a practical guide to creating a more humane and effective workplace. It's a must-read for managers and leaders who want to foster an environment where innovation and creativity can thrive, without sacrificing the well-being of their employees.